J. Erin Jones

Education

University of North Texas, School of Merchandising and Hospitality Management
Denton, Texas
Bachelor of Science degree, major: Hospitality Management, minor: Business Administration
anticipated graduation date: December 2000

Work experience

Randstad Staffing
North Richland Hills, Texas
Temporary employee, March 2000 - present

  • employed in a temporary capacity with Randstad/Office Specialists' staffing services
  • currently in an Accounts Payable position with a major automobile parts wholesaler
  • position requires organization, good phone manner, data entry skills, and the ability to deal professionally with company vendors

    Outback Steakhouse
    Hurst, Texas
    Server, September 1999 - March 2000

  • managed a busy 3-4 table section
  • practiced a high level of teamwork, running out other servers' food
  • emphasis that EVERY guest's satisfaction was our responsibility, not just those in our section
  • responsible for carrying own bank and cashing out properly at end of shift

    Harvey Hotel, D/FW Airport
    Irving, Texas
    Server, Scoops Diner, February 1999 - September 1999

  • worked quickly under pressure in a fast paced environment
  • practiced good communication skills with customers
  • practiced memorization skills by remembering multiple orders
  • received three Service Star awards
  • participated in a teamwork environment and remained positive even when stressed

    University of North Texas, Office of the Registrar
    Denton, Texas
    Registrar Clerk I, April 1998 - July 1998

  • produced student enrollment history letters and student loan deferment letters for lenders around the country
  • verified enrollment and degrees for prospective employers over the phone
  • produced statements of academic standing, class ranks, and GPA statements within 24-48 hours of request
  • shared in general office duties such as filing, answering the phone, and helping with registration questions
  • worked in a fast paced, team-oriented, customer service environment.

    University of North Texas, Department of Housing and Residence Life
    Denton, Texas
    Resident Assistant, Crumley Hall, August 1997 - December 1997

  • protected the safety and welfare of approximately 220 residents of Crumley Hall in the University Housing system
  • programmed activities to build wing unity and teamwork skills between residents
  • arbitrated roommate conflicts and referred problem situations to the Hall Director or appropriate University department
  • enforced Housing policies regarding quiet hours, visitation, and contraband items
  • attended Residence Life Training and weekly staff meetings with other RA's
  • attended and received a grade of A in a 3 credit hour class, EDSS 3640 - Group Processing and Helping Relationships

    Extracurricular activities

  • President, Maple Street Hall Association
  • delegate and program presenter at several state and regional Residence Hall Association conferences
  • National Residence Hall Honorary
  • Student Government Association

    Awards and scholarships received

  • RHA Excellence
  • Texas Hill Country Wine and Food Festival Scholarship

    Computer skills

  • Accura version 4.1 (Accounting data entry software)
  • Lotus 1-2-3
  • working knowledge of Microsoft Office products
  • working knowledge of Micros and Panasonic restaurant point-of-sale systems
  • self-teaching Hyper Text Markup Language (HTML) for creating Web pages.

    Interests and hobbies

    Concerts, road trips, going to the beach, flying kites, cooking, and creating my personal Web page, Give Myself Away