Kathleen R. Murray, Ph.D.

http://people.unt.edu/~krm0028/

Email: krm0028@unt.edu

academic EXPERIENCE

Associate Fellow, Texas Center for Digital Knowledge and Project Manager, ZLOT Project: The Z Texas Implementation Component of the Library of Texas, University of North Texas, Denton, TX, 2001- Present.

The ZLOT Project is supported by a grant from the Texas State Library and Archives Commission (TSLAC) with funds from the Texas Telecommunications Infrastructure Fund (TIF) Board. The Project is charged with the specification and design of the Resource Discovery Service for the virtual Library of Texas (LOT), a program of the TSLAC.

  • Research responsibility for project deliverables: 
    • Functional Requirements of the LOT Resource Discovery Service
    • Technology Assessment of Texas' Academic and Public Libraries
    • Architectural Design for the LOT Resource Discovery Service
  • Establishment and supervision of management processes. Creation of reports, analyses, procedures, and methods for several aspects of the project, including financial tracking, project deliverables, research, project website, and system administration.
  • Creation and management of the project team, consisting primarily of graduate students, to ensure people work together well and are motivated to meet the project's established objectives and deliverables.
  • Identification, management, and mitigation of project risk.
  • Ensuring that products and deliverables are of acceptable quality.
  • Development and maintenance of the overall project plan that serves as the blueprint for all activities necessary for the successful completion of each project deliverable. The project plan identifies tasks, milestones, costs, responsible parties, and estimates of the time necessary to complete each deliverable.
  • Management and tracking of project plan tasks and activities to ensure work is assigned and completed on time and within budget.

Consultant, School of Merchandising and Hospitality Management, University of North Texas, Denton, TX, 1997- 2001.

  • Designed and developed a prototype for a CDROM-based course in Club and Resort Management utilizing HTML and JavaScript. Identified new professional and academic markets to expand current student base.
  • Converted instructor-led course in Club and Resort Management to a distributed education course utilizing WebCT, a tool for web-based course development. Designed and developed the 22-lesson course, adapted existing content, created interactive content, integrated video and audio components, and developed individual and group assignments.
  • Supervised and instructed faculty and teaching assistants in the creation of WebCT-based courses, Microsoft FrontPage, HTML, Macromedia Authorware, Microsoft Word, Microsoft Access, and Microsoft PowerPoint.

Consultant, School of Library and Information Science, University of North Texas, Denton, TX, 2000.

Produced three deliverables in support of a Bachelor of Science in Information Science degree at the UNT Systems Center in Dallas, Texas.

  • A Learner Task Analysis for eight courses including the following sections: problem statement, course goals, course description, performance objectives, and classification of learning types.
  • A summary report of the learning environment, including the following factors: learners, teachers, instructional equipment, instructional facilities, community, and organization.
  • A brief needs analysis defining "information professional" as it applies to this degree, describing the skill set and competencies employers require of such employees, and evaluating the proposed courses vis-à-vis these requirements.

Adjunct Faculty, School of Merchandising and Hospitality Management, University of North Texas, Denton, TX, 1997.

  • Taught Advanced Field Experience in Hospitality, a capstone course for undergraduate hospitality majors involving internships in hospitality enterprises. Developed lessons, including presentations, applied exercises and role-plays regarding behavioral objectives, conflict management, employee selection, employee evaluation, and career management.
  • Taught web-site design, HTML, Internet protocols (ftp, Telnet), Windows (3.1, 95), Microsoft Word, and Microsoft PowerPoint. Developed teaching aids, identified online resources, and tutored faculty in support of the School's goal to increase the integration of technology in the overall curricula and to develop distributed education courses and programs. 
  • Assisted faculty-development of web sites for several courses including Food Sanitation, Principles of Nutrition, Principles of Travel and Tourism, Principles of Food Preparation, and Quantity Food Production and Management.
  • Supervised the design and creation of the School's web site. Interviewed stakeholders within the School, determined content areas, and specified design guidelines.

Teaching Assistant, School of Merchandising and Hospitality Management, University of North Texas, Denton, TX, 1996.

  • Designed and developed the Hospitality Internship course web site. Adapted existing course materials for the web, developed assignments and assignment evaluation guides. Converted paper-intensive student time and internship experience reports to efficient, convenient online forms. Conducted site-visits to internship locations in the Dallas-Ft. Worth metro area.
  • Designed and developed the Club and Resort Management course web site. Adapted existing course materials for the web, including lesson notes and reference articles. Created interactive assignments, integrated ongoing student feedback mechanism designed to answer students' questions and improve the quality of the course web site.

Instructor, School of Continuing Education, Washington University, St. Louis, MO, 1976-1977.

  • Taught Assertive Training, which included didactic presentations but emphasized situational role plays in which students practiced skills using reenactments of actual problematic situations.

Teaching Assistant, Psychology Department, Southern Illinois University, Edwardsville, IL, 1974-1975.

  • Developed and taught an undergraduate course entitled the Psychology of Women in the Psychology Department. Developed the course proposal, including the syllabus, assignments, and resources, which was submitted for approval to the curriculum committee. Taught lessons, evaluated assignments, and assigned course grades.

RESEARCH

ZLOT Project: The Z Texas Implementation Component of the Library of Texas, Texas Center for Digital Knowledge, University of North Texas, Denton, TX, 2001- Present.

  • Designed the overall functional and technical architecture for the virtual Library of Texas (LOT). Identified the detailed components and protocols for the LOT Resource Discovery Service.
  • Coordinated and participated in the overall creation, development, design, and analysis of an online questionnaire to identify the technology capabilities of Texas libraries for participation in the Library of Texas and to identify possible barriers to their participation.
  • Developed the protocol for and facilitated focus groups with academic and public librarians in Texas. The focus groups elicited stakeholders' needs and expectations vis-à-vis the Library of Texas. 
  • Conducted qualitative analyses of focus group summaries to identify a set of functional requirements for the virtual catalog and search/retrieval interface components of the Library of Texas.

Doctoral Dissertation, University of North Texas, 1999-2000.

Title: Students' Criteria for Course Selection: Towards a Metadata Standard for Distributed Higher Education. [Available: http://people.unt.edu/~krm0028/]

  • Evaluation of IEEE Learning Object Metadata standard to meet the course selection needs of higher education students.
  • Quantitative and qualitative analyses of web-based survey results to determine criteria of importance to students and underlying differences between students based on demographic, education, and experience factors.
  • Qualitative analysis of online higher education course information and course evaluations.

Research Assistant, Dublin Core (DC) Metadata Testbed Project, Phase 1, Computer Interchange of Museum Information (CIMI), Dallas, TX, 1998.

  • Developed evaluation methodology for analysis of DC-compliant individual and collection metadata records.
  • Conducted qualitative and quantitative analyses of metadata records and wrote research report, including recommendations for future practice.
  • Created database and tabulated report of results of DC User Online Survey, a study of users' experience with metadata record creation.

Master's Thesis, University of North Texas, Denton, TX, 1996.

Title: Business Women Travelers: A Study of Sexism among U.S. Hospitality Students.

  • Conducted a focus group of university students and qualitatively analyzed the content to determine possible gender stereotypes of business travelers.
  • Developed a survey questionnaire to measure hospitality students' gender-based service decisions and sexism. Conducted a national study of hospitality students and quantitatively analyzed the results.

Senior Technologist, SBC Technology Resources, St. Louis, MO, 1988-1993.

  • Conducted strategic analyses of the network technology strategies of key players in the data communications industry. Identified opportunities for new and emerging data products and services for both wireless and wire-line communications networks.
  • Served as project leader for the trial of a high-speed public packet data network service (SMDS). Determined equipment configurations, tested applications, and made recommendations for deployment.

INDUSTRY EXPERIENCE

Senior Technologist, SBC Technology Resources, St. Louis, MO, 1988-1993.

  • Established Internet gateways for corporate electronic mail systems including hardware selection, domain name registration, and security procedures.
  • Reviewed and sponsored project proposals in the areas of intelligent networks, broadband communications, personal communications, and wireless data networks and services.

Area Manager, Advanced Education Center, Southwestern Bell Telephone, Dallas, TX, 1986-1988.

  • Designed and managed departmental computing system and wide area network for the corporation's Advanced Education Center.
  • Consulted with course development and delivery organizations regarding requirements in support of distributed and off-site course delivery.
  • Supervised programming group responsible for the design, development, maintenance, and enhancement of both a course registration system and a lodging reservation system.

Network Planning and Integration Manager, Southwestern Bell Telephone, St. Louis, MO, 1983-1986.

  • Instituted corporate technology standards for office information architectures, local area networks, and mid-range processors.
  • Supervised project managers and $12M in company office automation projects.
  • Served as project manager for the selection of a computer based training development and management software product for the corporation. Process involved establishing the interdepartmental team of course developers, conducting a needs analysis, developing the request for proposal, evaluating vendor products, and selecting the final product.

PRESENTATIONS & PUBLICATIONS

  • Designing the LOT Resource Discovery Service: Architectures & Models, ZLOT Project Special Meeting, Denton, TX, December 17, 2002. [Available: http://www.unt.edu/zlot/ProjectDocs.htm]
  • Virtual Libraries: A Service-Based Approach for Virtual Libraries, W. E. Moen & K. R. Murray, Texas Library Journal, Fall, 2002, 96-100. [Available: http://www.unt.edu/zlot/Documents/Virtual_Libraries_TLJ_Fall2002.pdf]
  • Virtual Libraries: Designing and Demonstrating a Resource Discovery Service for the Library of Texas, W. E. Moen & K. R. Murray, Texas Library Journal, Fall, 2002, 101-106. [Available: http://www.unt.edu/zlot/Documents/Virtual_Libraries_TLJ_Fall2002.pdf]
  • Metadata for Online Course Selection in Higher Education, National Online 2001 Conference, New York City, NY, May 2001. [Available: http://people.unt.edu/~krm0028/krmurray_metadata_0501.htm]
  • Student Requirements for Course Selection in a Distributed Education Environment: Towards a Metadata Standard, Association for Library and Information Science Education (ALISE) Annual Conference: Doctoral Student Poster Session, San Antonio, TX, January 2000.
  • Evaluating Metadata Standards for Networked Information Resources: Learning Technology Example, American Society for Information Science (ASIS) Mid-Year Meeting, Pasadena, CA, May 1999.
  • Businesswomen Travelers: A Study of Sexism among US Hospitality Students, Annual Conference of the Council on Hotel, Restaurant, and Institutional Education (CHRIE), Providence, RI, August 1997.

RESEARCH INTERESTS

My research interests include (a) information object representation for networked discovery and retrieval, including user studies, metadata standards, and evaluation in real world environments and (b) distributed education, including web-based course development, effectiveness for various student populations, and the implications for the future of higher education. 

EDUCATION

  • Ph.D., Information Science, University of North Texas, 2000.
  • M.S., Hotel and Restaurant Management, University of North Texas, 1997.
  • B.A., Psychology, St. Louis University, 1973.

SKILLS

  • Teaching
  • Instructional design and development
  • Project management
  • Quantitative and qualitative research
  • Program and course evaluation
  • Web site design and development
  • Needs analysis
  • Tools: HTML, Microsoft Office Suite, SPSS, WebCT, Authorware, HyperStudio, Windows, UNIX, Mac OS

AWARDS

  • Graduate Student Travel Grant, 1999.
  • Institute for Scientific Information (ISI) Graduate Student Research Travel Grant, 1999.
  • Doctoral Fellowship, 1997-1998.
  • Teaching With Technology Grant ($10,000), 1997.
  • Chancellor's Hotel and Restaurant Management Scholarship, 1996.
  • Network of Executive Women in Hospitality Scholarship, 1996.
  • Annual Personal Contributor Award & Team Performance Award, 1987-1992.
  • Outstanding Annual Performance Rating, 1984-1992.

References Upon Request

Last Modified: December 28, 2002